Mooven
Providing real-time visibility of traffic flows to help manage congestion
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Website Terms

Website Terms and Privacy

Welcome to our Privacy Policy and Website Terms

Mooven welcomes you to our website. We take privacy and transparency seriously and want to clearly communicate how we collect, use and store information about your interactions with us.

By viewing and using this website you acknowledge that you have read and accept these Website Terms of Use (Website Terms), Cookie Policy and the Mooven Privacy Policy.  If you do not agree, please do not use our websites.

In these Website Terms:

  • "you" means you, the person visiting and using our website, and

  • “our”, "we", “us” or "Mooven" means Mooven Limit or one of our related companies.

Last Updated: 8 February, 2019

Information about you

If you visit and use our website, register to use our Service or interacting with Mooven we may collect the following information:

  • information relating to the use of our Website, including the pages you visit, how long you spend on each page, meta data about the device(s) you use to interact with our Website and Services.

  • information relating to the use of our Services, including login and action history for access to our Product and Services.

  • Personal information such as your name and email address, when you have supplied this information to us via an online form or other inquiry.

  • Information about you and your organisation when you purchase services from us, for the purpose of billing and account management.

We use this information to measure the number of visitors to different parts of the site and for various purposes connected with the provision of products and services. You can choose not to provide your personal information to Mooven.

How we use information about you

Although we may publish aggregated information about usage patterns, we do not disclose information about individual machines, persons or companies except for the reasons set out below in this section. We do not sell information which identifies you personally. We may gather more extensive information if we are concerned, for example, about security issues. If we think it is necessary, we can disclose information to relevant law enforcement authorities, such as the Police or the Department of Internal Affairs.

Mooven uses information you have provided us to:

  • verify your identity;

  • administer the Service you have purchased;

  • notify you of changes and new services offered in relation to the Service or an online required made by you;

  • communicate with you regarding an inquiry

  • carry out marketing and provide you with relevant content

  • assist with support and technical troubleshoot

  • monitor the performance of our websites and services

  • address any related purpose in connection with the above

If you choose to provide us with personal information such as your email address, for example by filling out an electronic query, we will use the information to communicate with you in relation to the products and services which we provide to you or which we consider might be of interest to you. This may include email marketing.

You have the right to access to personal information we hold about you where it is stored in such a way that it can be readily be retrieved. If the personal information we hold about you is not accurate or complete, then you may ask us to correct it.

Please contact privacy@mooven.io for all queries

How information is stored

We store you data on third party servers located in countries such as Australia and the United States, along with information that is retained by provides we use for the provision of our Service, for example our Identity Management, Customer Relationship Management and Accounting providers.

We take reasonable steps to ensure that any Personal Information that we collect is accurate and up-to-date, and is stored in a secure environment protected from unauthorised access, use, modification or disclosure. Any data associated with a third-part provider remains under our effective control. Regardless of where Your Personal Information is processed, we apply the same protections described in this policy.

We’ll only keep Personal Information for as long as we require it for the purposes of providing the web experience or Service. However, we may also be required to keep some of your personal information for specified periods of time, for example under certain laws relating to corporations, money laundering, and financial reporting legislation.

Requesting access to your information

You may request access to the personal Information we hold on you, or request that we update or correct any personal information we hold about you by sending a request to privacy@mooven.io

Mooven will process your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet your request, we will let you know why. For example, it may be necessary for us to deny Your request if it would have an unreasonable impact on the privacy or affairs of other individuals, or if it is not reasonable and practicable for us to process your request.

Cookie Policy

This Cookie Policy explains how Mooven and our affiliates use cookies and similar technologies to recognise you when you visit our Websites and when you use our Service, including any associated mobile applications.  It explains what these technologies are and why we use them, as well as your rights to control our use of them. 

What are cookies?

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognise your browser. Cookies may store user preferences and other information.  

Cookies provide a convenience feature to save you time, or tell the Web server that you have returned to a specific page. For example, if you personalise pages on our Websites, or register for our Service, a cookie helps us to recall your specific information on subsequent visits.

Cookies set by us are called "first party cookies". Cookies set by providers we use are called "third party cookies".  Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites. 

Why do we use cookies?

We also use cookies to help us remember and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use first party and third party cookies for several reasons, ranging from providing core functionality on our Website, tailoring content and measuring the success of content and advertising.

Cookies we use may include:

  • Essential website cookies: These cookies are strictly necessary to provide you with services available through our Websites.

  • Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

  • Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our Websites and Services are being used or how effective our marketing campaigns are, or to help us customise our Websites for you.

  • Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

  • Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our Website.

The information we collect and share with third parties through cookies is aggregated and therefore anonymous (it does not include personal information which may identify you). The information may be used to serve you ads in relation to our products when you visit our website and third party websites.

How can I control cookies?

You have the right to decide whether to accept or reject cookies at any time.

If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

Information about the procedure to follow in order to enable or disable Cookies can be found at:

In addition, most advertising networks offer you a way to opt out of targeted advertising.  If you would like to find out more information, please visit http://www.youronlinechoices.com. You may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

Web Beacons

We and third-party advertisers may use web beacons in connection with our Site. Some of our site pages contain web beacons in the form of clear .gif files, which are electronic images that allow for the collection of non-personally identifiable information about your interactions on our Site. Web beacons may be used to place advertisements, to understand Site traffic patterns and the number of visitors to our Site, and to measure the effectiveness of advertisements or email messages.

Intellectual Property

Mooven owns all copyright and all other intellectual property rights in this site. Everything on this site is copyrighted unless otherwise noted. Mooven welcomes the use of this site for your non-commercial use only provided that you do not remove any copyright, trademark and other proprietary notices contained in the content.

We advise that you may not copy or display for redistribution to third parties or for commercial purposes any portion of this site without Mooven’s express permission.

Your use of our website must not infringe the intellectual property rights of any person.

Links

At our discretion, we may include links to third-party sites on our website. These third-party sites have separate and independent terms and privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Mooven provides links to you only as a convenience, and the inclusion of any link does not imply endorsement, investigation or verification by Mooven of the linked site.